Product information and Care

Our Leather

At CHÁTÁD, we use 100% natural premium cow leather, sourced from the finest full-grain selections. Renowned for its exceptional durability and refined appearance, full-grain leather originates from the uppermost layer of the cowhide. Its distinctive charm lies in the inherent imperfections like wrinkles, scars, and blemishes, which makes every hide truly one-of-a-kind. Over time, both color and grains will naturally change, developing a unique patina that enriches its character as it matures. Remember, no two hides are identical or exactly the same.

Our Cases

Classic Case features a robust polycarbonate (PC) hard case that offers durable protection against scratches and impacts while remaining slim and lightweight. Although not designed for drop-proof capabilities, it is resilient against minor drops and impacts. A soft inner microfiber lining provides an additional layer of defense against micro-scratches. The case supports wireless charging and can be charged with MagSafe chargers, but it will not stick due to the absence of magnet chips.

• Version 1 (V1) - slim case, open on the top, bottom, and buttons on the sides for easy access. The back camera is raised for protection when placed on even surface. It's either plane with the case (thicker by almost 2mm for back camera protection) or has a bezel higher than the case.

• Version 2 (V2) - this is our latest slim case, fully covered on the top, while the bottom and buttons on the sides are still open. The back camera is raised for protection when placed on even surface. It's either plane with the case (thicker by almost 2mm for back camera protection) or has a bezel higher than the case.

Also, we have two designs for this collection

• Classic Case without a loop

• Classic case with a Loop, is our latest design to attach your phone charms for additional style, or any strap for an easy access. Also, it's perfectly fine if you choose not to use the loop. Available for iPhone 14 series and selected iPhone models only.

Buffer Case is composed of rubber for enhanced drop protection, this case provides full coverage on all sides. It's better in shock absorption, effectively enduring moderate drops. The inclusion of a soft fabric inner lining safeguards against micro-scratches.

For this case, we have Multifunctional Buffer Case design, created to carry your phone, card, and cash securely in this compact yet stylish wallet phone case. Available in two versions:

• Multifunctional Buffer Case 1 (MBC 1) - with one (1) card slot to store your card and some paper bills. Plus a finger strap, for added security while holding your phone, especially when taking a selfie, and can be used as a phone stand. Not available for new phone models.

• Multifunctional Buffer Case 2 (MBC 2) - this is our latest design with two (2) card slots to store your cards and some paper bills. Plus a shorter finger strap, for added security while holding your phone, especially when taking a selfie, and can be used as a phone stand. Only available for new phone models.

Handcrafted                                                                                                        

With a commitment to quality, each piece is handmade by skilled and dedicated craftsmen. However, minimal errors in assembling, like slight excess paints, are unavoidable. Our stocks are limited to preserve the quality of our products.

Hand stamped

Each personalized item undergoes the hand-stamping process using a hot stamping machine equipped with brass-cut dies and foil. Please be aware that slight imperfections, such as misalignments and not perfectly centered, may occur. Due to inherent variations and the intricacies of the process, no two stamped items will look the same. The positioning of stamps is carefully determined based on the product's size, shape, and texture. Furthermore, it's important to acknowledge that monogramming may not imprint flawlessly on textured leather. If these aspects raise concerns, we recommend refraining from personalizing your order. Kindly note that all personalized items are considered final sales and are not eligible for returns or exchanges.

Please be advised that the stamped foil is not permanent. Over time, it will naturally fade and begin to peel off. To maintain its best appearance, we recommend avoiding direct contact with the foil-stamped area. Do not touch or rub it to prolong its best appearance.

For full details please check out our Personalization page

Caring Details

CHÁTÁD products are beautifully crafted using authentic leather, and not PU/synthetic materials. With regular use, normal wear and tear is to be expected. To ensure its best appearance remains over an extended period, it's important to handle the product responsibly and exercise thoughtful care. Please take notice of the following precautions:

  • Refrain from contact with rough, pointed, and sharp surfaces to minimize the likelihood of scratches.
  • Be cautious of moisture absorption, including water, oil, or sweat, as these may lead to dark marks, especially noticeable on light-colored leather. In the event of contact with water, immediately pat dry with a clean microfiber cloth and allow it to air dry.
  • Be mindful of substances such as dirt, inks, cosmetics, dyes, dark denim, and other materials that might bleed color, as these can cause stains, particularly on light-colored leather.
  • Avoid exposure to harsh agents like alcohol, excessive heat, and extreme temperatures, as these factors can result in peeling and discoloration.
  • When installing or uninstalling the case, use your fingertips instead of your fingernails. Refrain from unnecessary removal of your phone.
  • To clean natural leather, use a clean, slightly damp (not wet) soft white microfiber cloth. Gently wipe without vigorous rubbing, and avoid the foil-stamped area. Cleaning should be undertaken only when necessary.
  • Please be aware that the stamped foil is not permanent; over time, it will gradually peel off and fade. To maintain its appearance, avoid direct contact. Do not touch or rub the foil. If the personalization becomes unreadable, a q-tip with a small amount of moisturizer can be used to gently remove the foil. Take care not to overly saturate the leather with moisturizer.